Career - Customer Care

peoplewho care

Lilyane Flore Épassy

Trainer

“Family is what drives me to get up every morning, my source of strength for success. It is my heart and joy! AGA is like a real family for me. I know I will be able to grow here.”

Working in Customer Care

At AGA, our promise is Doing more for each client, and our mission is Caring differently about people. The Customer Care team is committed to make each client interaction as simple, timely and pleasant as possible.

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AGA Customer Care Department

Employees trained as soon as they start!

Upon joining our team, you will receive formal training that will help you become a group insurance expert. This includes four weeks of initial training on software and insurance basics, followed by one week of side-by-side call answering. This continuous training approach will be maintained to ensure the steady development of your skills.

Career opportunities

Our job openings in Customer Care

Discover our job openings in Customer Care. Join our team and contribute to the growth of our organization while furthering your career.

Member Service Agent

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THE top advantage of working in Customer Care?

Flexible workshifts!

Whether you are an early bird or a late riser, there is a job for you at AGA Customer Care! Several workshifts are available to give our clients the ability to reach our service until 8:00 p.m. every day.

engaged people

Catherine Gingras

HR Specialist, Attraction and Retention

“A new project? I answer YES with a smile! I am proud to contribute to a common goal. For me, being engaged is engaging! And I feel the same energy flowing through the entire team.”

Selection Process

Are you interested in a job opening?

We would be pleased to get to know you. Discover our selection process now and initiate the first steps to join our great team!

Learn more about our selection process